A well-formulated make-up remover balm transforms into a milky veil on contact with water and leaves the skin clean, soft and free from any greasy film after rinsing.
Why use a make-up remover balm?
Make-up remover balms are becoming increasingly popular and are finding their place in our bathrooms. Somewhere between an oil and a cream, its melting texture dissolves make-up, even waterproof and envelops the skin in a nourishing veil that protects the skin’s barrier. Find out why and how to use the make-up remover balm for clear, perfectly clean skin.

In brief:
Make-up remover balm effectively dissolves make-up, even waterproof varieties, whilst respecting the skin’s barrier and providing comfort and nourishment
Contrary to popular belief, it is also very suitable for oily skin: its texture rinses off easily and its non-comedogenic formula does not clog pores
To use, apply to dry skin, massage gently to emulsify the oils, then rinse off with lukewarm water.
Why choose a make-up remover balm over other methods?
Make-up remover balm is popular for its melt-in-the-skin, comforting texture, which transforms into a milk upon contact with water, effectively dissolving all make-up – even waterproof formulas – as well as sun filters and other impurities. Enriched with plant-based butters and oils, it cleanses whilst nourishing the skin, leaving the face feeling soft and comfortable after rinsing. Used without cotton pads, it also offers a more eco-friendly and economical alternative to traditional make-up removers. Finally, its formula, which respects the skin’s hydrolipidic film, is suitable for all skin types, even the most sensitive.
Spotlight on our Organic Oat & Phytosterols Make-up Removing Balm

Oat & Phytosterols Make-up Removing Balm
More than just a make-up remover, this balm is the first step in a skincare routine for healthy skin. Enriched with biomimetic active ingredients and soothing oat oil, it removes make-up from the face, lips and eyes, cleanses deeply and soothes sensitive, reactive and redness-prone skin. On contact with water, its enveloping balm texture transforms into a milky veil to remove 100% of make-up – even waterproof formulas – as well as impurities, pollution and sun filters. For skin that is perfectly clean, clear and comfortable. Its formula is 100% natural, organic and rated 100/100 on Yuka.
Discover our Organic Make-up Remover Balm: Oats & Phytosterols
Active ingredients designed for comfort

Oat Oil
Exceptionally rich in ceramides and phytosterols, oat oil soothes and softens even the most delicate skin. Perfectly compatible with the skin, it strengthens the hydrolipidic film. Its high content of essential omega-6 fatty acids promotes skin repair.

Organic Castor Oil
Ideal for breaking down make-up pigments, organic castor oil makes removing make-up easier. Softening and restorative, it leaves the skin supple and comfortable. It is known for soothing delicate skin prone to irritation.

Organic Coconut Oil
Nourishing and emollient, organic coconut oil gives the make-up remover balm a melt-in-the-skin texture. It helps break down the oils in make-up. What’s more, it significantly reduces the risk of skin dehydration.

Organic Shea Butter
Rich in vitamin A and terpene alcohols, organic shea butter soothes the skin and nourishes it deeply. As a skin regenerator, it revitalises the skin’s tissues and promotes elasticity.
The benefits of a multi-action make-up remover
Deep make-up removal: oil and water do not mix. Therefore, only an oil-based product can effectively dissolve and remove all oily residues on the skin’s surface, such as make-up, sebum, sun cream or certain pollution particles. The formula of the Organic Oat & Phytosterols Make-up Removing Balm deeply removes make-up, cleanses and protects the skin in a single step. Its naturally derived formula removes 100% of make-up, even waterproof varieties, and rids the skin of pollution and sun filters.
Strengthening the skin barrier: the Organic Oat & Phytosterols Make-up Removing Balmcontains ceramides, biomimetic lipids naturally present on the skin’s surface. These play a key role in protecting, moisturising and repairing the skin. When removing make-up, the skin is often put under a great deal of strain: rubbing, the removal of oils, and contact with water. Ceramides help to strengthen the skin’s barrier, thereby limiting water loss and feelings of discomfort in the epidermis. They thus enable ultra-gentle cleansing, whilst preserving the skin’s natural balance.
Sensorial texture: the enveloping texture of the make-up remover balm warms up in your hands before being applied directly to dry skin on the face, lips and eyes, using circular movements. On contact with water, it melts into the skin and transforms into a delicate milky veil. Once rinsed off with clean water, it leaves the skin clean, soft and soothed, ready for your skincare routine. Enriched with nourishing, soothing and moisturising active ingredients, our make-up remover balm transforms the skincare cleansing ritual into a truly sensorial experience.
Gentle on all skin types, even sensitive skin: our balm is suitable for all adult skin types, including oily and sensitive skin. It is also suitable for cleansing the delicate areas around the eyes and lips. Its lipid-replenishing and soothing action makes it an ideal active ingredient for sensitive, dry or redness-prone skin. The result: skin that is not only thoroughly cleansed, but also nourished, protected and visibly more supple.
Is this type of make-up removal suitable for all skin types?
Make-up remover balms are formulated to cleanse the skin whilst maintaining the balance of its hydrolipidic film. They are effective yet gentle, making them suitable for all skin types. Their rich texture helps to preserve the skin’s barrier and reduces tightness in dry, dehydrated and sensitive skin. Nourishing and enveloping, it provides immediate comfort and reduces any feelings of discomfort after rinsing.
Is it recommended for those with oily skin?
Contrary to popular belief, this type of make-up remover is also suitable for oily skin. As it works by binding with oils, the make-up remover balm dissolves residues accumulated on the skin’s surface without stripping it. On oily skin, the cleansing balm removes excess sebum whilst preserving the microbiome. If you have oily skin, choose a non-comedogenic cleansing balm and rinse the product off thoroughly.
A word from the formulator – Is the balm comedogenic?
“This is a rinse-off product formulated with a 100% naturally derived solubiliser that allows for complete rinsing without leaving any oily residue. It therefore does not clog pores and significantly reduces any risk of comedogenicity.”
Helena Ruberti – Formulation Project Manager at Aroma-Zone
How do you use it?
Place a small amount of make-up remover balm in the palm of your hand and warm it between your hands
Apply the product to dry skin on the face, lips and eyes, gently massaging the skin using soft circular movements
Add a little water and massage again; the balm will emulsify and turn into a milk
Rinse off with clean water.
What’s the difference between a balm, an oil and a cleansing milk?
Make-up remover balm | Make-up remover oil | Make-up remover milk | |
Texture | A solid or thick texture that melts on the skin on contact with water, transforming into a milk | A fluid, liquid texture that transforms into a light emulsion on contact with water | A fluid, creamy texture, lighter than a balm, rich but non-greasy |
Mode of action | Oil-based cleanser: attracts and dissolves make-up, even waterproof make-up, sebum, sun filters and pollution, whilst providing a nourishing and protective effect | The oil phase dissolves make-up – even waterproof make-up – sebum and sun filters, and emulsifies on contact with water to remove them | A water-in-oil emulsion that ‘lifts’ surface make-up and impurities, then is removed with a cotton pad or by rinsing. Lighter action than oil and balm |
Suitable skin types | Suitable for dry, sensitive, mature or combination skin, but also suitable for oily skin depending on the formula | All skin types | Normal to dry or sensitive skin, or those who dislike the feeling of an oily film |
Key benefits | Pleasant and comfortable to use; cleanses deeply whilst preserving the skin’s barrier | Quick and effective make-up removal; suitable for all skin types without drying them out | Extremely gentle, less greasy than oil or balm |
Things to bear in mind | May seem too rich for some oily or blemish-prone skin types if the formula is occlusive or not rinsed off properly | Some formulations may be comedogenic or leave a slight greasy film if not rinsed off properly. In this case, they are less suitable for oily or acne-prone skin | Less effective on long-lasting or waterproof make-up; there is a risk of friction from the cotton pad on reactive and sensitive skin |
Our accessories to perfect your make-up removal routine
Organic cotton wipes

A sustainable alternative to disposable cotton pads, our organic cotton wipes are washable and reusable. Ultra-soft and practical, they are double-sided. The terry-cloth side, with its looped fibres, unclogs pores and deeply cleanses the skin. It is ideal for applying micellar waters and gels. The fleece side, meanwhile, helps to cleanse delicate areas thanks to its softness and plush texture. It is particularly well-suited to applying oils, balms and make-up remover milks.
Konjac sponge

100% natural and handcrafted in Japan, our Konjac sponge is made exclusively from plant fibres. Very gentle, it is suitable for all skin types, including sensitive and acne-prone skin. Once soaked in water, the Konjac sponge becomes soft and supple. It deeply cleanses the skin, gently removes dead skin cells and stimulates microcirculation. With a lifespan of 1 to 2 months, its toning, anti-ageing and revitalising effects are particularly appreciated.
Precautions
Before using a new make-up remover, apply a small amount of the product to the crook of your elbow or behind your ear, wait 24 to 48 hours without rinsing, and check for any redness, itching, swelling or a burning sensation. If a reaction occurs, rinse the area and do not use the product on your face. If in doubt, seek medical advice.
Expert advice
When rinsing off your make-up remover, it is recommended that you use lukewarm water. This is because hot water tends to weaken the skin’s barrier and dry out the skin, whilst cold water, whilst it can tone and refresh the skin, tightens the pores, thereby making it harder to remove impurities.
Find out more

Does a make-up remover balm leave an oily film after rinsing?

Does a make-up remover balm leave an oily film after rinsing?
Does a make-up remover balm leave an oily film after rinsing?

How often should you use it?

How often should you use it?
How often should you use it?
You can use your make-up remover balm every evening to remove make-up, SPF and pollution that have built up on the skin’s surface during the day, and in the morning if needed.

What are the 3 best facial make-up removers?

What are the 3 best facial make-up removers?
What are the 3 best facial make-up removers?
Make-up remover balms, oils and milks are particularly effective at cleansing the face and removing make-up. You should choose them according to your skin type and its needs.

How to use a make-up remover balm, step by step?

How to use a make-up remover balm, step by step?
How to use a make-up remover balm, step by step?
Find all our tips on how to use your make-up remover balm in our dedicated article.
Spotlight on our writer, Hélène Durand

With a dual background in literature and marketing, Hélène Durand uses her writing to explore topics that are meaningful to her: natural beauty, wellbeing and a healthy lifestyle. Through her articles, she aims to share a supportive perspective and practical advice.
Bibliography
1
NIH, Cleansing Formulations That Respect Skin Barrier Integrity, 2012
https://pmc.ncbi.nlm.nih.gov/articles/PMC3425021/
2
NIH, ‘Sebaceous-immunobiology is orchestrated by sebum lipids’, 2017
https://pmc.ncbi.nlm.nih.gov/articles/PMC5821166/