Using our make-up remover balm

Why is it important to remove make-up properly?

Make-up removal is much more than just a simple cleansing step: it’s the first step in a skincare routine for healthy skin.

As water and oil do not mix, only an oil-based cleanser is capable of effectively dissolving and removing all the oily residues that have built up on the skin’s surface throughout the day. This includes not only make-up, but also excess sebum, sun cream and pollution particles. Thorough make-up removal helps to preserve the skin’s natural balance and prepares it perfectly for your usual skincare routine.

Neglecting this step can dull the complexion and weaken the skin’s barrier. Thorough cleansing with a suitable formulation helps to preserve the skin’s natural balance and prepares it perfectly to receive your usual skincare products, to ensure they are fully effective.

To use a cleansing balm correctly, it’s important to understand how it works.

A make-up remover balm works on a simple principle: oil attracts oil. Unlike micellar waters, which can struggle to remove all embedded oils, the balm uses a base of plant oils to blend with all the impurities on the face and gently lift them away. To ensure these oils are completely removed during rinsing, the formula contains surfactants or mild solubisers (ingredients that help oils mix with water ). It is these agents that enable the product to emulsify and transform into a milk on contact with water. This process ensures thorough make-up removal and a gentle, skin-friendly initial cleanse.

The effectiveness of a balm lies in its unique application technique, which transforms cleansing into a true sensory experience. Here are the key steps:

• Step 1: Take a small amount of product and warm it between your hands to melt the texture

• Step 2: apply to dry skin (face, lips and eyes) using gentle circular massaging movements to dissolve impurities

• Step 3: add a little water and massage again: the balm emulsifies and transforms into a thin milky layer before rinsing off with clean water.

Oat & Phytosterols Make-up Removing Balm

This balm is more than just a make-up remover, it is the first step in a skincare routine for healthy skin. Enriched with biomimetic active ingredients and soothing oat oil, it removes make-up from the face, lips and eyes, cleanses deeply and soothes sensitive, reactive and redness-prone skin. On contact with water, its enveloping balm texture transforms into a thin milky layer to remove 100% of make-up – even waterproof formulas – as well as impurities, pollution and suncreams, leaving skin perfectly clean, clear and comfortable. Its formula is 100% natural, organic and rated 100/100 on Yuka.

For the best results, follow these tips to maximise the benefits of your balm:

What skin type is it for?

The Oat & Phytosterols Make-up Removing Balm has been formulated to meet the needs of all skin types, offering a universal and gentle cleansing solution. Its formulation adapts to the specific needs of every skin type:

• Sensitive, reactive or redness-prone skin: its soft texture and soothing oat oil work to relieve feelings of discomfort as soon as make-up is removed. Phytosterols strengthen the skin barrier, thereby protecting even the most delicate skin

• Dry and uncomfortable skin: Thanks to its oils and nourishing shea butter, this balm provides the lipids needed to restore the hydrolipidic film. It preserves the skin’s natural moisture, leaving it supple, soft and perfectly soothed

• Combination to oily skin: this product is ideal for dissolving excess sebum using the ‘oil attracts oil’ principle. Its ability to emulsify completely into a milk upon contact with water ensures effective cleansing that rinses off easily, without leaving an oily finish.

This balm is therefore suitable for both men and women, aged 16 and over, for daily cleansing of your face, eyes and lips.

To complete your cleansing routine, you can follow up this make-up remover with a cleanser suited to your skin type. This is known as "double cleansing". For example: 

Our Plum & Oat Cleansing Oil: A luxurious cleansing oil combining plum, oats, castor and jojoba, it removes make-up (even waterproof), excess sebum and impurities without drying out the skin. Its silky texture transforms into a thin milky layer on contact with water, making it easy to rinse off and providing immediate comfort. With no added fragrance and a minimalist formula, it is suitable for all skin types.

Discover our Plum & Oat Cleansing Oil

Our Organic Cucumber & Hyaluronic Acid Micellar Water: Infused with fresh, organic cucumber to hydrate and soothe, this micellar water is formulated with very gentle sugar-derived ingredients with even blending properties, effectively cleansing and removing make-up from the face, eyes and lips. Impurities, make-up, sebum, sweat and pollution particles are thoroughly removed in a single step! Enriched with plumping hyaluronic acid and soothing organic aloe vera, it leaves the skin feeling soft, supple and comfortable. The skin is left feeling fresher, cleaner and more radiant. 100% naturally derived, fragrance-free, alcohol-free and certified organic, this micellar water respects the skin’s natural pH balance and is suitable for all skin types, even the most sensitive. It can be used on its own or combined with active ingredients to create your own 100% personalised micellar water.

Discover our Organic Cucumber & Hyaluronic Acid Micellar Water

Our Papaya & Vitamin C Enzymatic Cleansing Powder: Cleansing and exfoliating, this 2-in-1 powder with natural enzymes transforms the double-cleansing ritual. How does it work? It unclogs pores and refines skin texture with gentle enzymatic exfoliation, without abrasive particles, gentle even on the most delicate skin. It is rich in antioxidant vitamin C, boosting radiance and evening out the complexion. On contact with water, its texture becomes foamy, creating a ‘creamy cloud’ effect on the skin. 100% natural, it’s THE magic powder for a flawless complexion! This facial cleanser can be used on its own or customised.

Discover our Papaya & Vitamin C Enzymatic Cleansing Powder

Our Gentle Prebiotic, Zinc & Cucumber Cleansing Gel: This purifying cleansing gel gently removes make-up and impurities whilst respecting the skin’s pH balance. Its 100% naturally derived formula, containing organic cucumber, organic inulin and zinc PCA, softens, rebalances and helps reduce blackheads and blemishes. Ideal for all skin types, it cleanses without drying out or causing tightness. Can be used on its own or customised to suit your needs.

Discover our Gentle Prebiotic, Zinc & Cucumber Cleansing Gel

Our 5% Niacinamide, Zinc & Hyaluronic Acid Toner: Radiant skin and a visibly more even complexion thanks to our facial toner enriched with 5% niacinamide. Formulated with zinc, hyaluronic acid and organic inulin, it reduces blemishes and blackheads, tightens pores, soothes redness and protects the skin barrier. Lightweight and non-drying, it can be used undiluted, is fragrance-and-alcohol-free, and complements your daily beauty routine.

Discover our 5% Niacinamide, Zinc & Hyaluronic Acid Toner

This balm is formulated to be safe and gentle. It is suitable for pregnant and breastfeeding women and can be used from the age of 16. To ensure it keeps well, store it away from heat and use it within 9 months of opening (PAO). As with any new skincare product, it is recommended that you carry out a patch test on the inside of your elbow 48 hours before your first application.

The inclusion of phytosterols and ceramides in a make-up remover formula is particularly beneficial for maintaining the skin’s integrity. Phytosterols have a biomimetic structure similar to the cholesterol naturally present in the skin’s lipid barrier. They work by strengthening the skin barrier and minimising any discomfort caused by cleansing. These active ingredients help to counteract the sometimes drying effects of hard water, leaving the skin supple and soothed after rinsing.

I'm Delphine Duc, a biological engineer specialising in cosmetology, and I've been passionate about the field of cosmetics for almost 10 years. I started making my own homemade cosmetics using Aroma Zone products to tackle my skin problems. Eventually, I decided to train as a cosmetologist and ultimately to create a bespoke cosmetics brand to address everyone’s individual skin concerns.