How can I look after sensitive skin naturally?

Tingling, pins and needles, skin irritation… Your skin is showing signs of discomfort but you don't know how to recognise sensitive or allergic skin? In this article, discover the symptoms associated with sensitive skin. You'll also find natural solutions to soothe these reactions, as well as simple tips and recipes you can use every day to keep your skin soft, supple and comfortable.

By Hélène Betoux
Updated on 02/06/2025

What is sensitive skin?

Sensitive skin is skin that reacts frequently and excessively to different types of stimuli or aggression. This sensitivity can affect any area of the face or body, although it is generally limited to a few areas of the face. You may only have sensitive cheeks, for example.

Like dehydration, skin sensitivity is a tendency, i.e. a transient but recurring phenomenon (even cyclical in some people). Skin can therefore become more sensitive than usual from one day to the next, under the influence of various factors.

What causes sensitive skin?

There are many causes of sensitive or reactive skin. It's important to learn about them so you can anticipate your skin's reaction and limit its impact.

Genetics: Sensitive skin linked to genetic factors often has a thinner and more fragile hydrolipidic barrier than conventional skin, making it more vulnerable to external aggression.

Climatic conditions: Wind, cold, dry air and UV rays in particular can upset the skin's hydrolipidic balance.

Air pollution: This can weaken our immune shield and alter the skin barrier. This encourages reactions.

Eating certain processed foods: These can encourage inflammation and make the skin more sensitive.

The use of cosmetic products: Cosmetics containing sensitising or irritating substances (such as perfumes, surfactants or certain preservatives) can weaken the skin barrier and make it reactive.

Hormonal variations: particularly during the menopause, the drop in oestrogen levels contributes to a fall in collagen production: thinner, less elastic skin is more easily sensitive to external aggressions and influences moisture levels.

How do you know if you have sensitive skin?

The characteristics of sensitive skin

Sensitive or reactive skin can manifest itself in varying degrees of intensity and is characterised by sensations of discomfort and specific skin signs. The most common symptoms include regular feelings of tightness, heating, burning or tingling. It is also common to see diffuse redness on the most sensitive areas of the face, such as the cheeks and nose. In some cases, the skin can also become sensitive to touch, reacting even to a light touch.

Note: All skin types can become more or less sensitive, at any age. And it's not just dry skin that's affected. It's also possible to have oily, sensitive skin or combination sensitive skin.

Reactive, sensitive or allergic skin: what's the difference?

Allergic skin is intolerant to a given substance. Contact of the substance in question with the skin then creates an immune reaction (called an allergy) which generates a whole series of discomforts such as localised redness or swelling.

Irritated or sensitive skin: what's the difference?

Many women think they have hypersensitive skin. In reality, true skin sensitivity is rarer than you might think. In many cases, it's more a case of irritated skin. "Irritable skin" occurs when the skin has been in contact with a potentially irritating ingredient or product. In this case, the irritant substance has altered the skin barrier. This can lead to red patches on the face.

Active ingredients to use for sensitive skin

Skin Repair cosmetic active ingredient: Restructuring, Skin Repair restores the skin's natural cutaneous barrier and strengthens cellular cohesion. It helps to prevent facial tingling. Regenerating, it helps stimulate the synthesis of collagen responsible for skin elasticity and reduces tightness.

Discover our Skin repair cosmetic active ingredient

Active ingredient - Physoothe: Ideal for sensitive skin, this natural active ingredient extracted from Physalis is proven to relieve itching and help repair the skin barrier. Physoothe can be used in your mixtures to soothe sensitised and irritated skin.

Discover our Active ingredient - Physoothe

Active ingredient - Allantoin: Allantoin is renowned for its softening and soothing properties. It's the ingredient of choice for your restorative skincare products and preparations for sensitive skin. It stimulates skin renewal, helps regulate the inflammatory process and helps keep skin hydrated by improving the skin's ability to retain water.

Discover our active ingredient - Allantoin

Plant-based ingredients to choose

ORGANIC Calendula oily macerate: Essential for soothing irritated skin, Calendula oily macerate is ideal for restoring softness and comfort to hypersensitive skin. Softening and soothing, it reduces tightness and helps regenerate damaged skin tissue.

Discover our ORGANIC Calendula Oil (oily macerate)

Active ingredient - Powdered ORGANIC Aloe vera: This powder is obtained by freeze-drying Aloe vera juice. Aloe vera is renowned for its rich composition, particularly in water, vitamins and minerals. Its moisturising properties and ability to retain moisture on the skin's surface help to restore suppleness and improve skin hydration. Its soothing properties make it perfectly suited to sensitive or irritated skin.

Discover our active ingredient - Powdered ORGANIC Aloe vera

CO2 Extract ORGANIC German Chamomile: German Chamomile CO2 Extract is obtained from the flowers of Chamomilla recutita. It is particularly concentrated in bisabolol, a soothing active ingredient. It is a highly effective ally in your soothing and restorative skincare products for sensitive and reactive skin.

Discover our CO2 Extract ORGANIC German Chamomile

The ideal beauty routine for reactive skin

Gentle soap-free cleansing bar ORGANIC China clay & Oats

This facial cleansing bar is formulated to gently cleanse sensitive skin. It cleanses the face without drying it and leaves the skin soft and supple.

It contains no soap to preserve the surface pH and prevent damage to the skin barrier.

Discover our Gentle soap-free cleansing bar ORGANIC China clay & Oats

Soothing mask (once or twice a week) For overheated or sensitised skin, you can apply a thick layer of Aloe vera gel to create a moisturising mask. Its composition, rich in natural anti-inflammatories and sugars, instantly moisturises and soothes feelings of tightness.

Discover our organic native Aloe Vera Gel

ORGANIC German chamomile (matricaria) hydrosol

Use ORGANIC German Chamomile hydrosol to eliminate hard water residues that can dry out the skin. Recognised as a skin soother, it relieves sensitive skin prone to redness and allergies. Apply it to a reusable cotton pad and gently pat your face, without rubbing.

Discover our ORGANIC German chamomile (matricaria) hydrosol

ORGANIC fine Lavender precious flower elixir

Apply fine lavender flower infusion oil as a day or night serum. Fine Lavender precious flower elixir is a precious skincare product. Its soothing and restorative properties are ideal for caring for damaged skin. It softens the skin and considerably reduces skin sensitivity.

Discover our ORGANIC fine Lavender precious flower elixir

ORGANIC all-in-one cream

With its 100% natural formula, rich in the soothing active ingredients of Aloe vera, Calendula and Jojoba, this is the moisturiser for all delicate skin types. Its melting, non-greasy texture is ideal as a facial treatment.

Discover our All-in-one Cream

Simple, effective tips to soothe sensitive skin

  1. Avoid hot water Hot water can weaken the skin barrier and aggravate dryness and irritation. Use lukewarm water for cleansing.

  2. Avoid highly scented products: Certain fragrances in cosmetic products can irritate sensitive or reactive skin. Fragrances often contain a large number of sensitising substances, allergens and large quantities of alcohol. All these compounds can cause reactions such as redness or itching. Choosing fragrance-free skin care products helps to minimise these risks.

  3. Avoid aggressive exfoliants: If you feel the need to exfoliate your skin, avoid chemical peels or coarse-grained physical exfoliants, which can attack the skin and exacerbate irritation or inflammation. It is advisable to opt for gentle scrubs formulated for sensitive skin, or to use gentler enzymatic exfoliants.

  4. Avoid mechanical sources of irritation: vigorous rubbing of the skin with a towel or flannel can irritate already sensitive skin. It's better to gently pat the skin dry instead. This avoids excessive friction, which could damage the skin barrier and cause redness.

Simple, natural recipes to soothe sensitive skin

Make-up remover oil for sensitive skin

Ingredients with scales

Ingredients without scales

1

Pour all the ingredients directly into a bottle.

2

Close the bottle and shake.

Face cream for sensitive and delicate skin

Ingredients without scales

Preparation

1

Mix all the ingredients together in a bowl.

2

Pour the mixture into the jar or bottle containing the neutral age-defying cream.

Avoid contact with eyes; in the event of contact, rinse with clean water.

Store your bottle away from heat.

*Storage: if stored properly and manufactured under optimum hygiene conditions, your product will keep for at least 6 months.

Precautions for use:

If you have sensitive skin, it's best to carry out a sensitivity test before adding a new product to your routine to avoid any adverse reactions. Apply a small amount of the product to a small area of skin, usually on the inside of the wrist or behind the ear, and remain vigilant for 24 to 48 hours. If there is no reaction, the product can be used more extensively.

Expert advice

Avoid using too many different products and limit how often you use them. The balance of sensitive and reactive skin is very fragile. Once you've found your skin care routine, stick to it and avoid changing it. In winter, sensitive skin is more prone to dryness. Choose ultra-nourishing, hypoallergenic balms to replenish the skin's natural lipid film, a real barrier to external aggression.

To find out more

How do you moisturise sensitive skin every day?

When it comes to moisturising, it's best to choose simple products with as many natural ingredients as possible. On our product sheets, we always tell you if our products are suitable for delicate skin. Remember to moisturise your skin morning and night: water and oil are essential for keeping skin comfortable.

Can sensitive skin change over time?

Yes, skin sensitivity can change over time as a result of various factors. For example, periods such as the menopause can exacerbate skin sensitivity due to a drop in oestrogen, resulting in a loss of moisture.

Is sensitive skin always dry?

No, sensitive skin can also be oily or combination. Skin sensitivity is linked to its responsiveness to stimuli. Oily skin can therefore also be red, tight or overheated.

Focus on our specialist editor, Hélène Betoux

Hélène Betoux is a French beauty journalist specialising in web media. Every day she writes tips, advice and guides to help consumers choose the right beauty products. With a strong interest in natural, organic and clean cosmetics, she always has an eye on trends and innovations in the sector, which she likes to analyse and share.

Bibliography

1

Misery, L. (2019). Peaux sensibles, peaux réactives. Annales de Dermatologie et de Vénéréologie, 146(5), 338-343.